At Om Rudrani (“Om Rudrani” or “we”), we understand that sometimes circumstances may arise that require you to cancel or reschedule your online yoga or therapy class or session. Our cancellation and refund policy is designed to be fair to both you and us.
To cancel a class or session, you must inform Rudrani at least 12 hours in advance of the scheduled start time. If you cancel within 12 hours of the scheduled start time, adjustments can be made based on next available class, or if you wish to cancel all together, a partial refund of 50% can be generated.
In certain circumstances, such as technical issues that prevent you from accessing or using the Services, Om Rudrani may offer a refund. Refunds will be processed at the discretion of Om Rudrani and will be made through the same payment method used to pay for the Services, or transferred based on your preference.
If you need to reschedule a class or session, Om Rudrani will make every effort to accommodate you in a future class or session, subject to availability.
Om Rudrani shall not be liable for any damages arising from the cancellation or rescheduling of classes or sessions, including but not limited to any loss of income or any other damages.
Om Rudrani reserves the right to modify this Cancellation and Refund Policy at any time and for any reason. Your continued use of the Services after any such modification constitutes your agreement to be bound by the modified policy.
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at omrudrani108@gmail.cominfo@omrudrani.com.